Dispatch system will help reduce response times and bolster public safety answering point (PSAP) command center.
Dispatch system will help reduce response times and bolster public safety answering point (PSAP) command center.
Manatee County, Florida, has selected Hexagon’s Safety & Infrastructure division to migrate its public safety systems to the cloud with HxGN OnCall, a comprehensive portfolio of next-generation public safety solutions.
The project, expected to go live in 2020, will support all police, fire and EMS agencies by upgrading the county’s computer-aided dispatch (CAD), mobile and analytics systems to SaaS deployments of HxGN OnCall solutions on Microsoft Azure. The move will help Manatee County increase flexibility and gain access to the most advanced public safety technologies available. It will also increase efficiency by replacing major system upgrades with more frequent updates, provide disaster recovery applications and, most importantly, help agencies better protect and serve the community.
A long-time customer of Hexagon, Manatee County was instrumental in the development of the new HxGN OnCall portfolio, which officially launched in June 2019. The team participated in a pilot program for the software, offering helpful feedback throughout the process.
“We are proud to support Manatee County in their move to the cloud and are grateful for the vital role they played during the development of HxGN OnCall, our new portfolio of next-gen public safety solutions,” said Ben Ernst, vice president and general manager of U.S. Public Safety for Hexagon’s Safety & Infrastructure division. “The Manatee County team is well-respected among public safety leaders and known for their innovative initiatives, making them the ideal partner for developing a solution that will transform the industry.”
“Moving our public safety systems to the cloud has been a priority for our organization, and partnering with Hexagon gives us peace of mind to make the leap,” said Jacob Saur, director of public safety, Manatee County Government. “As a Hexagon customer for 20 years, we are excited to begin this new chapter with an organization we can trust and that has the industry experience to deliver a solution that fits our needs today and in the future.”
To modernize systems and improve service quality, Manatee County will deploy HxGN OnCall Dispatch, HxGN OnCall Analytics, HxGN OnCall Dispatch | Mobile Unit and HxGN OnCall Dispatch | Mobile Responder.
For more information about HxGN OnCall managed service solutions, visit www.hexagonsafetyinfrastructure.com/managedservice.
Today, Hexagon’s Safety & Infrastructure division announced the availability of the HxGN OnCall portfolio of public safety solutions as a managed service offering deployed on Microsoft Azure. The new offering brings next-generation public safety technologies to agencies of all sizes by lowering the total cost of ownership and enabling faster deployments with reduced resources and capital expenditure.
Deployable on-premises or in the cloud, HxGN OnCall is a comprehensive, cohesive portfolio of public safety solutions. Its capabilities span dispatch, records, analytics and more. The portfolio leverages data and analytics, enabling public safety agencies to enhance operational awareness, increase efficiency and optimize resources. By deploying HxGN OnCall on Azure, agencies of all sizes can take advantage of enterprise-level capabilities with system enhancements and features that remain continually up-to-date.
“Today, public safety agencies must adapt their systems to keep up with rapidly changing demands, and accelerating IT cycles are making it increasingly expensive to maintain current environments, particularly for smaller agencies,” said Kalyn Sims, CTO of Hexagon’s Safety & Infrastructure division. “This combination drains IT department resources, holding agencies back from implementing the new technologies they need and that the public expects. The new managed service option, available on Microsoft Azure, allows agencies of all sizes to cost-effectively keep up with the ever-changing requirements in the dynamic public safety environment.”
Stuart McKee, National Technology Officer, Microsoft Corp., said, “As public safety agencies are facing new challenges and limited resources, they are moving critical services to the cloud. Agencies need technologies and partners they can trust to help them adapt and move forward. Hexagon and Microsoft provide the expertise, security and experience agencies need to transition to the cloud effectively and efficiently.”
The new managed service offering is available for HxGN OnCall Dispatch, HxGN OnCall Analytics and HxGN OnCall Records. These solutions include a robust feature set and an exceptional user experience informed by nearly three decades of experience and hundreds of scientific research studies with call-takers and dispatchers from around the world.
To learn more about the new managed service offering for HxGN OnCall, visit www.hexagonsafetyinfrastructure.com/managedservice.
Hexagon’s Safety & Infrastructure division today introduced HxGN OnCall, the most comprehensive portfolio of next-generation public safety solutions available. Delivering a transformative user experience -- and leveraging connected capabilities spanning incident management, dispatch, field operations, records, analytics, reporting, mobility and major event management – HxGN OnCall uniquely provides public safety agencies with a cohesive set of solutions designed to increase operational agility and quickly adapt to changing demands. Available on-premise or in the cloud, HxGN OnCall is the ideal solution for agencies of all sizes to build safer, more resilient communities.
Unveiled at HxGN LIVE, Hexagon’s international digital technology conference, HxGN OnCall meets a wide range of public safety needs. With flexible access via browsers and mobile apps, the portfolio includes:
Together, these suites deliver the holistic insights and coordinated capabilities needed to advance the efficiency and effectiveness of public safety provision.
“In a time when public safety organizations are facing unprecedented pressures, the HxGN OnCall portfolio delivers the capabilities and agility needed to adapt to changing demands in ways that are timely, cost-effective and sustainable,” said Steven Cost, president of Hexagon’s Safety & Infrastructure division. “Building on nearly three decades of domain expertise and leveraging the newest technological innovations of UX, cloud and mobility, HxGN OnCall delivers a flexible, scalable suite of next-generation solutions that enable first responders to move quickly and ensure cities are safe.”
By linking personnel, workflows, systems, sensors, organizations and information, HxGN OnCall enables public safety agencies to take effective action sooner. They can better contain incidents, deliver greater outcomes and proactively mitigate risks to avert developing situations.
The HxGN OnCall user interface also increases agency agility by delivering only the most relevant data and tools for the task at hand. A dynamic and intuitive UX provides clear insight and streamlined workflows to reduce the time between initial alerts and taking effective action. This feature improves efficiency in day-to-day operations and makes a significant difference in life or death during an emergency.
HxGN OnCall delivers cost-effective solutions with simplified administration. Web and mobile clients eliminate specialized client hardware and virtualized desktop infrastructure for supporting remote users. Cloud-based implementations with platforms like Microsoft Azure offer exceptional security, physical resilience and elastic scalability without capital expenditure or the administrative burden of a supporting IT environment, extending the accessibility of HxGN OnCall’s market-leading capabilities to smaller agencies.
“With HxGN OnCall, cities of all sizes have access to the most advanced public safety technologies available,” said Kalyn Sims, CTO of Hexagon’s Safety & Infrastructure division. “The current market landscape requires agencies to choose between products and capabilities based on budgets and resources. HxGN OnCall eliminates this difficult decision because it is one portfolio of solutions that serves the needs of all agencies. No longer are leading-edge capabilities reserved for bigger cities with large budgets. Now, smaller communities can take advantage of state-of-the-art technologies and enjoy greater safety and security.”
Hexagon today introduced HxGN OnCall, the most comprehensive portfolio of next-generation public safety solutions available. Delivering a transformative user experience -- and leveraging connected capabilities spanning incident management, dispatch, field operations, records, analytics, reporting, mobility and major event management – HxGN OnCall uniquely provides public safety agencies with a cohesive set of solutions designed to increase operational agility and quickly adapt to changing demands. Available on-premises or in the cloud, HxGN OnCall is the ideal solution for agencies of all sizes to build safer, more resilient communities.
Unveiled at HxGN LIVE, Hexagon’s international digital technology conference, HxGN OnCall meets a wide range of public safety needs. With flexible access via browsers and mobile apps, the portfolio includes:
Together, these suites deliver the holistic insights and coordinated capabilities needed to advance the efficiency and effectiveness of public safety provision.
“In a time when public safety organizations are facing unprecedented pressures, the HxGN OnCall portfolio delivers the capabilities and agility needed to adapt to changing demands in ways that are timely, cost-effective and sustainable,” said Steven Cost, president of Hexagon’s Safety & Infrastructure division. “Building on nearly three decades of domain expertise and leveraging the newest technological innovations of UX, cloud and mobility, HxGN OnCall delivers a flexible, scalable suite of next-generation solutions that enable first responders to move quickly and ensure cities are safe.”
By linking personnel, workflows, systems, sensors, organizations and information, HxGN OnCall enables public safety agencies to take effective action sooner. They can better contain incidents, deliver greater outcomes and proactively mitigate risks to avert developing situations.
The HxGN OnCall user interface also increases agency agility by delivering only the most relevant data and tools for the task at hand. A dynamic and intuitive UX provides clear insight and streamlined workflows to reduce the time between initial alerts and taking effective action. This feature improves efficiency in day-to-day operations and makes a significant difference in life or death during an emergency.
HxGN OnCall delivers cost-effective solutions with simplified administration. Web and mobile clients eliminate specialized client hardware and virtualized desktop infrastructure for supporting remote users. Cloud-based implementations with platforms like Microsoft Azure offer exceptional security, physical resilience and elastic scalability without capital expenditure or the administrative burden of a supporting IT environment, extending the accessibility of HxGN OnCall’s market-leading capabilities to smaller agencies.
“With HxGN OnCall, cities of all sizes have access to the most advanced public safety technologies available,” said Kalyn Sims, CTO of Hexagon’s Safety & Infrastructure division. “The current market landscape requires agencies to choose between products and capabilities based on budgets and resources. HxGN OnCall eliminates this difficult decision because it is one portfolio of solutions that serves the needs of all agencies. No longer are leading-edge capabilities reserved for bigger cities with large budgets. Now, smaller communities can take advantage of state-of-the-art technologies and enjoy greater safety and security.”
Hexagon’s Safety & Infrastructure division will host the Public Safety Leadership Summit, an exclusive gathering of top public safety executives, at HxGN LIVE, Hexagon’s international digital technology conference. Hand-picked experts from organizations such as Microsoft, IDC and Public Policy Forum will facilitate discussions on current and future challenges facing public safety agencies and the role emerging technologies will play in creating safer cities and nations. The two-day event will be held at The Venetian in Las Vegas, Nevada, June 11-12.
Dynamic mission requirements and increasing demands are driving unprecedented change in public safety. New threats and hazards are creating previously unforeseen challenges, forcing emergency organizations to embrace a culture of change to better adapt. At the same time, new technologies, such as IoT, 5G, AI, reality capture, multimedia sharing and sensor-based data, are creating opportunities for digitally transforming mission-critical communications to better meet the transitioning needs of public safety agencies. The invitation-only event will bring together thought leaders to discuss how to navigate the changing industry landscape and to explore new technologies for better serving citizens.
“Hosting the Public Safety Leadership Summit underscores Hexagon’s commitment to helping cities around the world become safer and more resilient,” said Bill Campbell, senior vice president of the Americas for Hexagon’s Safety & Infrastructure division. “By gathering the brightest minds in the industry, open discussions can shape future strategies for achieving safer communities through technology and implementing change. This will bring value to the first responder community and citizens worldwide.”
The event will be divided into three parts: Current & Future Challenges Facing Public Safety Agencies; Advancements & Opportunities in Technology; and Overcoming Challenges & Implementing Change. Sessions will cover a wide variety of topics from an extensive list of experts, including “Key Tech Developments Transforming Public Safety” presented by Alison Brooks of IDC, “Cyber Security IS Public Security” presented by Matthew Littleton of Microsoft and “Emergency Management Challenges for Public Safety Leaders” presented by Satyamoorthy Kabilan of Public Policy Forum, to name a few. Following each presentation is the opportunity for all attendees to participate in an open discussion by sharing their ideas and personal experiences. Attendees will also have access to Hexagon technology leaders, enabling them to influence future public safety technologies.
Hexagon solutions serve thousands of communities around the world. With more than three decades of industry experience and domain expertise, Hexagon is the natural partner for industry leaders and influencers to bring mutual value to citizens and to shape the future of public safety.
Huntsville, Alabama, February 5, 2019 – Hexagon’s Safety & Infrastructure division has released a new software application that aids electric utilities in determining the location of faults more quickly and accurately. Launched at DistribuTECH 2019, Hexagon’s Intergraph InService Fault Location helps utilities improve outage restoration by cutting fault location time from hours to minutes.
Repairing outages is among the biggest cost for utilities. Up to half the time spent repairing an outage can involve finding the fault. Sending crews to patrol circuits can be time-consuming and expensive. InService Fault Location automates this process to improve outage restoration. The application calculates the location and characteristics of faults, allowing utilities to address problems sooner.
“Utilities are under pressure to reduce the duration of outages,” said Anna Throneberry, vice president and general manager for U.S. utilities and communications, Hexagon’s Safety & Infrastructure division. “By automating key processes, InService Fault Location helps utilities overcome this challenge and make drastic improvements in outage restoration.”
With InService Fault Location, utilities can determine and display the location of faults by type and magnitude. It cuts time spent in rural areas searching for faults and enables utilities in urban areas to make faster switching decisions. The application works for both sustained and momentary outages.
InService Fault Location is part of Hexagon’s Intergraph InService suite and available for version 9.4. InService provides the core capabilities for an advanced distribution management system (ADMS) to monitor and operate the distribution system. Integrating with third-party systems (such as SCADA, AMI and CIS), InService delivers operational intelligence to the enterprise by providing grid analysis and optimization, tracking outages, restoring service and managing field crews.
Hexagon’s Safety & Infrastructure division has pioneered the development and application of location-based systems for electric, communications, water and gas companies for decades. The company supports hundreds of utilities and communications customers around the world with solutions for network engineering, network operations and other business functions.
Alectra Utilities, the second-largest municipally owned electric utility in North America, has selected Hexagon’s Safety & Infrastructure division to merge the utility’s four separate geographic information systems (GIS) into a single, enterprise GIS built on Hexagon’s Intergraph G/Technology software.
Alectra Utilities was formed from the merger of Enersource, Horizon Utilities and PowerStream in 2017, followed by the acquisition of Brampton Hydro, to become the second largest municipally-owned electricity utility in North America based on total number of customers served. The project includes merging the four utilities’ distinct systems into a single, common data model and symbology; refactoring the numerous system interfaces and converting the GIS data, which will result in a single, enterprise system.
“Alectra Utilities needed an enterprise-level system-of-record to manage all of our GIS and network data,” said Mike Matthews, senior vice president of network services for Alectra Utilities. “Consolidating on Hexagon’s Intergraph G/Technology will result in streamlined business processes, standardized engineering practices, improved data quality and better service for our customers.”
With Intergraph G/Technology as its enterprise GIS and network model management solution, Alectra Utilities will expand its ability to monitor, report on and improve reliability and power quality. With a single network operating model that feeds single interfaces into other critical systems, like SCADA, AMI and CIS, the utility can reduce costs and improve efficiency.
“We’re honored that Alectra Utilities selected Hexagon after a 3-year competitive process,” said David Armstrong, vice president and general manager for Hexagon’s Safety & Infrastructure division in Canada. “This is the fourth large utility in Canada to commit to Hexagon’s utility GIS software after competitive review, joining ATCO Electric, FortisAlberta and Toronto Hydro. We’re committed to bringing proven, trusted and innovative technology solutions to our customers.”
Hexagon’s Safety & Infrastructure division has pioneered the development and application of location-based systems for electric, communications, water and gas companies for decades. The company supports hundreds of utilities and communications customers around the world with solutions for network engineering, network operations and other business functions.
The Greater Toronto Airports Authority (GTAA) has selected a suite of software from Hexagon’s Safety & Infrastructure division to improve incident and work management at Toronto Pearson International Airport. Some 400 companies operate at Toronto Pearson, and the new systems will increase operational efficiency across the airport and among various stakeholders, from airside maintenance to customer service in the terminals to emergency response, ensuring Toronto Pearson remains among North America’s safest and most well-run airports.
The GTAA will use Hexagon’s computer-aided dispatch system, records management system, application integration platform, mobile apps and analytics software to improve operations and collaboration between and among teams. Hexagon’s software will better connect people, systems and data and automate processes, which will help the airport more effectively manage its resources and reduce response times.
“As Toronto Pearson continues to grow to mega-hub status, managing incidents and resources has become increasingly labor intensive in the Integrated Operations Control Center, airside and in the terminals,” said Chris Mitchell, associate director airport operations, GTAA. “Hexagon’s solutions will help us streamline our operations and provide our teams with more timely and accurate information. This, in turn, helps us provide a better customer experience and improved safety to our customers and the airport community at large.”
Toronto Pearson is Canada’s largest airport, having served more than 47 million passengers last year. Hexagon’s solutions will comprehensively support services at the airport, including airside services, customer service in the terminals, fire and emergency services, security operations, snow removal and grounds maintenance and safety compliance. The dispatch system will also integrate with partner organizations for incident management across jurisdictions, including Mississauga Fire and Emergency Services, Peel Regional Paramedic Services and Peel Regional Police, as well as NavCanada.
“Hexagon has a long history supporting public safety and other dispatching organizations in Ontario, across Canada and around the world, including leading global airports,” said David Armstrong, vice president and general manager for Hexagon’s Safety & Infrastructure division in Canada. “This track record gave the GTAA confidence that we were the right partner to aid Toronto Pearson in this transformation project.”
In addition to Toronto Pearson, other leading airports rely on Hexagon’s industry-leading computer-aided dispatch and other software, including Chicago O’Hare International Airport, San Francisco International Airport, Baltimore/Washington International Thurgood Marshall Airport and Chicago Midway International Airport.
The Isle of Wight NHS Trust’s Ambulance Service (IoW Ambulance Service) has implemented Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system. The industry-leading incident management solution will support the island’s emergency and non-emergency call handling and dispatch needs, improve collaboration with neighbouring services and reduce costs.
Replacing a decade-old system, I/CAD will modernize IoW Ambulance Service’s dispatch capabilities by providing better system reliability, flexibility and resilience and compliance with the latest national Ambulance Quality Indicator standards. The solution is also compatible with the U.K.’s new Emergency Services Network.
“Helping the IoW Ambulance Service move to a modern dispatch system has been a real privilege," said Nick Chorley, Hexagon’s Safety & Infrastructure division public safety and security industry manager for EMEA. “They’re collaborating with neighbouring South Central Ambulance Service NHS Foundation Trust (SCAS), providing better, more resilient services to the public and saving public funds through shared technology costs and operational efficiencies.”
IoW Ambulance Service’s new dispatch solution will be part of a shared system with SCAS, linking the IoW control room to two existing SCAS rooms accessing the system, which will improve operational control and mutual support across both services. When call demand is heavy, IoW Ambulance Service and SCAS will be able to work more closely across their neighbouring operational areas.
“The collaboration and support we have had from SCAS and Hexagon have been superb,” added Maggie Oldham, chief executive officer for IoW NHS Trust. “The professionalism of all those involved has provided the Trust Board with confidence and assurance from day one, and we are very pleased to arrive at a point where we can demonstrate compliance with the new national standards for the ambulance service.”
“This type of regional cooperation is expected to increase across the U.K.,” said Chorley. “To have such a smooth and rapid transition is a testament to the vision, professionalism and collaborative spirit of the Isle of Wight and SCAS teams.”
The global leader in public safety and security, Hexagon’s Safety & Infrastructure division helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
The Isle of Wight NHS Trust’s Ambulance Service (IoW Ambulance Service) has implemented Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system. The industry-leading incident management solution will support the island’s emergency and non-emergency call handling and dispatch needs, improve collaboration with neighbouring services and reduce costs.
Replacing a decade-old system, I/CAD will modernize IoW Ambulance Service’s dispatch capabilities by providing better system reliability, flexibility and resilience and compliance with the latest national Ambulance Quality Indicator standards. The solution is also compatible with the U.K.’s new Emergency Services Network.
“Helping the IoW Ambulance Service move to a modern dispatch system has been a real privilege," said Nick Chorley, Hexagon’s Safety & Infrastructure division public safety and security industry manager for EMEA. “They’re collaborating with neighbouring South Central Ambulance Service NHS Foundation Trust (SCAS), providing better, more resilient services to the public and saving public funds through shared technology costs and operational efficiencies.”
IoW Ambulance Service’s new dispatch solution will be part of a shared system with SCAS, linking the IoW control room to two existing SCAS rooms accessing the system, which will improve operational control and mutual support across both services. When call demand is heavy, IoW Ambulance Service and SCAS will be able to work more closely across their neighbouring operational areas.
“The collaboration and support we have had from SCAS and Hexagon have been superb,” added Maggie Oldham, chief executive officer for IoW NHS Trust. “The professionalism of all those involved has provided the Trust Board with confidence and assurance from day one, and we are very pleased to arrive at a point where we can demonstrate compliance with the new national standards for the ambulance service.”
“This type of regional cooperation is expected to increase across the U.K.,” said Chorley. “To have such a smooth and rapid transition is a testament to the vision, professionalism and collaborative spirit of the Isle of Wight and SCAS teams.”
The global leader in public safety and security, Hexagon’s Safety & Infrastructure division helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
The Isle of Wight NHS Trust’s Ambulance Service (IoW Ambulance Service) has implemented Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system. The industry-leading incident management solution will support the island’s emergency and non-emergency call handling and dispatch needs, improve collaboration with neighbouring services and reduce costs.
Replacing a decade-old system, I/CAD will modernize IoW Ambulance Service’s dispatch capabilities by providing better system reliability, flexibility and resilience and compliance with the latest national Ambulance Quality Indicator standards. The solution is also compatible with the U.K.’s new Emergency Services Network.
“Helping the IoW Ambulance Service move to a modern dispatch system has been a real privilege," said Nick Chorley, Hexagon’s Safety & Infrastructure division public safety and security industry manager for EMEA. “They’re collaborating with neighbouring South Central Ambulance Service NHS Foundation Trust (SCAS), providing better, more resilient services to the public and saving public funds through shared technology costs and operational efficiencies.”
IoW Ambulance Service’s new dispatch solution will be part of a shared system with SCAS, linking the IoW control room to two existing SCAS rooms accessing the system, which will improve operational control and mutual support across both services. When call demand is heavy, IoW Ambulance Service and SCAS will be able to work more closely across their neighbouring operational areas.
“The collaboration and support we have had from SCAS and Hexagon have been superb,” added Maggie Oldham, chief executive officer for IoW NHS Trust. “The professionalism of all those involved has provided the Trust Board with confidence and assurance from day one, and we are very pleased to arrive at a point where we can demonstrate compliance with the new national standards for the ambulance service.”
“This type of regional cooperation is expected to increase across the U.K.,” said Chorley. “To have such a smooth and rapid transition is a testament to the vision, professionalism and collaborative spirit of the Isle of Wight and SCAS teams.”
The global leader in public safety and security, Hexagon’s Safety & Infrastructure division helps protect 1 in 12 people worldwide. Hexagon’s public safety and security solutions improve the quality, accuracy and availability of critical information, increasing performance and productivity, while reducing the total cost of ownership for mission-critical IT investments.
Hexagon’s Safety & Infrastructure division has launched Intergraph InSight, a new suite of public safety data visualization and analytics software that supports evidence-based reporting, analysis and decision making. It creates a single source of organizational data, which users can explore, analyze and share through interactive reports and dashboards, helping public safety agencies see their data in new ways to assess performance, better allocate resources and improve operations. Hexagon unveiled Intergraph InSight at IACP 2018, the International Association of Chiefs of Police annual conference and exposition.
Intergraph InSight overcomes the challenges of raw, fragmented, incomplete and incorrect data, providing a solid foundation for accurate and reliable reporting and analysis tailored to an organization’s needs. It empowers staff to run usable reports and analyses to solve business problems, freeing analyst’s time and eliminating delays. These clear visual insights can be shared with the public for greater awareness, engagement and understanding.
“Data is still an untapped resource for many public safety agencies. Staff can’t access what they need, so they can’t apply data to solve problems,” said Jack Williams, product manager, Hexagon’s Safety & Infrastructure division. “Intergraph InSight overcomes that challenge, organizing massive amounts of data and providing 911, police, fire and EMS with a 360-degree view of their agency and operations.”
Intergraph InSight easily incorporates data from multiple sources and resolves differences for quick data retrieval and a deeper pool of information for analysis. A data warehouse and subject-area data models enable business-ready reports, while an intuitive interface and easy-to-use tools allow anyone, not just data specialists and analysts, to access and use data for self-service analysis. Visual and interactive reports and dashboards help users more easily explore complex data and their relationships.
The initial Intergraph InSight products support Hexagon’s computer-aided dispatch software, which is used by thousands of agencies around the world to make communities safer and more resilient. Intergraph InSight – Advantage provides a one-stop-shop for data exploration and visualization, including spatial visualization and playback over time. Intergraph InSight – Essentials provides essential reporting and analysis capabilities for smaller data sets. Both feature pre-configured reports for use with Microsoft SSRS and Microsoft Power BI focused on common call-taking, dispatching, event and unit metrics. The data warehouse is also sold separately for use with other visualization and reporting software.
Hexagon’s Safety & Infrastructure division has launched Intergraph InSight, a new suite of public safety data visualization and analytics software that supports evidence-based reporting, analysis and decision making. It creates a single source of organizational data, which users can explore, analyze and share through interactive reports and dashboards, helping public safety agencies see their data in new ways to assess performance, better allocate resources and improve operations. Hexagon unveiled Intergraph InSight at IACP 2018, the International Association of Chiefs of Police annual conference and exposition.
Intergraph InSight overcomes the challenges of raw, fragmented, incomplete and incorrect data, providing a solid foundation for accurate and reliable reporting and analysis tailored to an organization’s needs. It empowers staff to run usable reports and analyses to solve business problems, freeing analyst’s time and eliminating delays. These clear visual insights can be shared with the public for greater awareness, engagement and understanding.
“Data is still an untapped resource for many public safety agencies. Staff can’t access what they need, so they can’t apply data to solve problems,” said Jack Williams, product manager, Hexagon’s Safety & Infrastructure division. “Intergraph InSight overcomes that challenge, organizing massive amounts of data and providing 911, police, fire and EMS with a 360-degree view of their agency and operations.”
Intergraph InSight easily incorporates data from multiple sources and resolves differences for quick data retrieval and a deeper pool of information for analysis. A data warehouse and subject-area data models enable business-ready reports, while an intuitive interface and easy-to-use tools allow anyone, not just data specialists and analysts, to access and use data for self-service analysis. Visual and interactive reports and dashboards help users more easily explore complex data and their relationships.
The initial Intergraph InSight products support Hexagon’s computer-aided dispatch software, which is used by thousands of agencies around the world to make communities safer and more resilient. Intergraph InSight – Advantage provides a one-stop-shop for data exploration and visualization, including spatial visualization and playback over time. Intergraph InSight – Essentials provides essential reporting and analysis capabilities for smaller data sets. Both feature pre-configured reports for use with Microsoft SSRS and Microsoft Power BI focused on common call-taking, dispatching, event and unit metrics. The data warehouse is also sold separately for use with other visualization and reporting software.
Hexagon’s Safety & Infrastructure division and Clevest have partnered to offer Clevest’s workforce automation products alongside Hexagon’s utility GIS and outage management systems for integrated office-to-field solutions. The partnership expands the network engineering and operations offerings for utilities and telecommunications companies and smart cities in North America.
Clevest provides software that connects the mobile workforce to office operations, optimizing field activities or processes and improving outage response, restoration times, worker productivity and safety. The company’s solutions have helped utility companies deploy over 30 million AMI meters and serve more than 100 million consumers.
“Hexagon’s utility GIS and outage management customers will benefit from Clevest’s innovative mobile platform and products, including its Mobile Workforce Management solution for field operations and crew scheduling," said Bill Campbell, senior vice president of the Americas, Hexagon’s Safety & Infrastructure division. “The integrated solutions from Clevest and Hexagon can improve utilities’ ability to manage daily work and outage response, and make better decisions that improve engineering, operations and customer service programs.”
Hexagon’s Safety & Infrastructure division has pioneered the development and application of location-based technology for more than 45 years. The company supports hundreds of utilities and communications customers around the world with solutions spanning network engineering, network operations, customer services, sales and marketing and physical security.
“We are excited to partner with Hexagon and integrate our solutions to create a truly unique offering that is unmatched in today’s marketplace,” said Thomas Ligocki, president and CEO of Clevest. “The combined solutions from Hexagon and Clevest will provide customers with gains in efficiencies and effectiveness, reductions in manual interventions and errors, improved adherence to regulatory requirements and much more.”
Hexagon’s Safety & Infrastructure division and Clevest have partnered to offer Clevest’s workforce automation products alongside Hexagon’s utility GIS and outage management systems for integrated office-to-field solutions. The partnership expands the network engineering and operations offerings for utilities and telecommunications companies and smart cities in North America.
Clevest provides software that connects the mobile workforce to office operations, optimizing field activities or processes and improving outage response, restoration times, worker productivity and safety. The company’s solutions have helped utility companies deploy over 30 million AMI meters and serve more than 100 million consumers.
“Hexagon’s utility GIS and outage management customers will benefit from Clevest’s innovative mobile platform and products, including its Mobile Workforce Management solution for field operations and crew scheduling," said Bill Campbell, senior vice president of the Americas, Hexagon’s Safety & Infrastructure division. “The integrated solutions from Clevest and Hexagon can improve utilities’ ability to manage daily work and outage response, and make better decisions that improve engineering, operations and customer service programs.”
Hexagon’s Safety & Infrastructure division has pioneered the development and application of location-based technology for more than 45 years. The company supports hundreds of utilities and communications customers around the world with solutions spanning network engineering, network operations, customer services, sales and marketing and physical security.
“We are excited to partner with Hexagon and integrate our solutions to create a truly unique offering that is unmatched in today’s marketplace,” said Thomas Ligocki, president and CEO of Clevest. “The combined solutions from Hexagon and Clevest will provide customers with gains in efficiencies and effectiveness, reductions in manual interventions and errors, improved adherence to regulatory requirements and much more.”
Hexagon’s Safety & Infrastructure division and Clevest have partnered to offer Clevest’s workforce automation products alongside Hexagon’s utility GIS and outage management systems for integrated office-to-field solutions. The partnership expands the network engineering and operations offerings for utilities and telecommunications companies and smart cities in North America.
Clevest provides software that connects the mobile workforce to office operations, optimizing field activities or processes and improving outage response, restoration times, worker productivity and safety. The company’s solutions have helped utility companies deploy over 30 million AMI meters and serve more than 100 million consumers.
“Hexagon’s utility GIS and outage management customers will benefit from Clevest’s innovative mobile platform and products, including its Mobile Workforce Management solution for field operations and crew scheduling," said Bill Campbell, senior vice president of the Americas, Hexagon’s Safety & Infrastructure division. “The integrated solutions from Clevest and Hexagon can improve utilities’ ability to manage daily work and outage response, and make better decisions that improve engineering, operations and customer service programs.”
Hexagon’s Safety & Infrastructure division has pioneered the development and application of location-based technology for more than 45 years. The company supports hundreds of utilities and communications customers around the world with solutions spanning network engineering, network operations, customer services, sales and marketing and physical security.
“We are excited to partner with Hexagon and integrate our solutions to create a truly unique offering that is unmatched in today’s marketplace,” said Thomas Ligocki, president and CEO of Clevest. “The combined solutions from Hexagon and Clevest will provide customers with gains in efficiencies and effectiveness, reductions in manual interventions and errors, improved adherence to regulatory requirements and much more.”
Hexagon Safety & Infrastructure has joined the British Association of Public Safety Communications Officials (British APCO) as a platinum member. Platinum is British APCO’s highest-ranking membership category, reflecting Hexagon’s continuous support for public safety in the UK.
British APCO is acknowledged as the leading UK-based association for all professionals using and developing public safety technology. It plays a pivotal role in the improvement of emergency services communications and information technology.
The global leader in computer-aided dispatch solutions for control rooms, Hexagon has served as a vendor and partner to hundreds of public safety organizations around the globe for more than 30 years, supporting smooth incident management, integrated control and command operations and streamlined public safety procedures. Hexagon’s critical control room solutions for the UK public safety community help to optimize resources, enhance information, and integrate workflows for numerous police, fire and ambulance services.
While members of the Hexagon team have been individual British APCO members for years, this marks the beginning of its corporate membership. As a platinum member, Hexagon will actively contribute to the continuous improvement of UK public safety and the sustainable, long-term technological development of the industry. As part of the British APCO Marketing Committee, Hexagon will draw from its expertise and commercial experience to advise on British APCO events, projects and work.
“We are delighted to join British APCO’s efforts in furthering public safety through cutting-edge technology”, said Peter Prater, UK Managing Director of Hexagon Safety & Infrastructure, who himself is celebrating his own 25-year association with British APCO. “This is a critical time for the public safety community, as the market moves in new and innovative directions. By supplying our long-standing experience in the public safety sector, we will strive to complement the fruitful British APCO community.”
“British APCO are very pleased to welcome Hexagon Safety & Infrastructure as Platinum members”, said John Anthony MBE, British APCO President. “As long standing supporter of British APCO, we recognize the importance Hexagon places on working with the public safety community and we look forward to developing this relationship together.” Ian Thompson, British APCO CEO added, “Peter Prater has always been a staunch supporter of British APCO and is an honoured Life Member. We are pleased to see his enthusiasm for public safety communications and technology.”
As a new corporate member of British APCO, Hexagon will feature its industry-leading solutions, including its Intergraph Planning & Response application for major event management, at stand G11 during the British APCO Annual Exhibition and Conference, being held March 20 - 21, 2018, at the Ricoh Arena, Coventry, UK.
Hexagon Safety & Infrastructure has joined the British Association of Public Safety Communications Officials (British APCO) as a platinum member. Platinum is British APCO’s highest-ranking membership category, reflecting Hexagon’s continuous support for public safety in the UK.
British APCO is acknowledged as the leading UK-based association for all professionals using and developing public safety technology. It plays a pivotal role in the improvement of emergency services communications and information technology.
The global leader in computer-aided dispatch solutions for control rooms, Hexagon has served as a vendor and partner to hundreds of public safety organizations around the globe for more than 30 years, supporting smooth incident management, integrated control and command operations and streamlined public safety procedures. Hexagon’s critical control room solutions for the UK public safety community help to optimize resources, enhance information, and integrate workflows for numerous police, fire and ambulance services.
While members of the Hexagon team have been individual British APCO members for years, this marks the beginning of its corporate membership. As a platinum member, Hexagon will actively contribute to the continuous improvement of UK public safety and the sustainable, long-term technological development of the industry. As part of the British APCO Marketing Committee, Hexagon will draw from its expertise and commercial experience to advise on British APCO events, projects and work.
“We are delighted to join British APCO’s efforts in furthering public safety through cutting-edge technology”, said Peter Prater, UK Managing Director of Hexagon Safety & Infrastructure, who himself is celebrating his own 25-year association with British APCO. “This is a critical time for the public safety community, as the market moves in new and innovative directions. By supplying our long-standing experience in the public safety sector, we will strive to complement the fruitful British APCO community.”
“British APCO are very pleased to welcome Hexagon Safety & Infrastructure as Platinum members”, said John Anthony MBE, British APCO President. “As long standing supporter of British APCO, we recognize the importance Hexagon places on working with the public safety community and we look forward to developing this relationship together.” Ian Thompson, British APCO CEO added, “Peter Prater has always been a staunch supporter of British APCO and is an honoured Life Member. We are pleased to see his enthusiasm for public safety communications and technology.”
As a new corporate member of British APCO, Hexagon will feature its industry-leading solutions, including its Intergraph Planning & Response application for major event management, at stand G11 during the British APCO Annual Exhibition and Conference, being held March 20 - 21, 2018, at the Ricoh Arena, Coventry, UK.
Hexagon Safety & Infrastructure has joined the British Association of Public Safety Communications Officials (British APCO) as a platinum member. Platinum is British APCO’s highest-ranking membership category, reflecting Hexagon’s continuous support for public safety in the UK.
British APCO is acknowledged as the leading UK-based association for all professionals using and developing public safety technology. It plays a pivotal role in the improvement of emergency services communications and information technology.
The global leader in computer-aided dispatch solutions for control rooms, Hexagon has served as a vendor and partner to hundreds of public safety organizations around the globe for more than 30 years, supporting smooth incident management, integrated control and command operations and streamlined public safety procedures. Hexagon’s critical control room solutions for the UK public safety community help to optimize resources, enhance information, and integrate workflows for numerous police, fire and ambulance services.
While members of the Hexagon team have been individual British APCO members for years, this marks the beginning of its corporate membership. As a platinum member, Hexagon will actively contribute to the continuous improvement of UK public safety and the sustainable, long-term technological development of the industry. As part of the British APCO Marketing Committee, Hexagon will draw from its expertise and commercial experience to advise on British APCO events, projects and work.
“We are delighted to join British APCO’s efforts in furthering public safety through cutting-edge technology”, said Peter Prater, UK Managing Director of Hexagon Safety & Infrastructure, who himself is celebrating his own 25-year association with British APCO. “This is a critical time for the public safety community, as the market moves in new and innovative directions. By supplying our long-standing experience in the public safety sector, we will strive to complement the fruitful British APCO community.”
“British APCO are very pleased to welcome Hexagon Safety & Infrastructure as Platinum members”, said John Anthony MBE, British APCO President. “As long standing supporter of British APCO, we recognize the importance Hexagon places on working with the public safety community and we look forward to developing this relationship together.” Ian Thompson, British APCO CEO added, “Peter Prater has always been a staunch supporter of British APCO and is an honoured Life Member. We are pleased to see his enthusiasm for public safety communications and technology.”
As a new corporate member of British APCO, Hexagon will feature its industry-leading solutions, including its Intergraph Planning & Response application for major event management, at stand G11 during the British APCO Annual Exhibition and Conference, being held March 20 - 21, 2018, at the Ricoh Arena, Coventry, UK.
Hexagon Safety & Infrastructure will feature its network model management solutions at the DistribuTECH Conference and Exhibition, the largest annual event for the electric transmission and distribution sector. Hexagon’s software helps electric utilities improve the quality and availability of data for planning and operations.
The solutions include Intergraph G/Technology, which enables operators to maintain a definitive source of reliable, location-based information describing the network and its connectivity, and Intergraph NetWorks, which provides secure, real-time access to the network model across different business functions. Hexagon’s software takes in data from disparate sources, including GIS, databases, spreadsheets, catalogs and more; imports, validates and synthesizes the data for modelling; and then transforms and exports it with CIM capabilities for use in operational systems.
Clean network data is critical for grid planning and customer-friendly operations. However, utilities struggle with inaccurate, incomplete or duplicate data and siloed data analysis. Hexagon’s network model management solutions provide a consistent way to maintain an accurate record of asset location and information, which can be more easily consumed by multiple applications, including ADMS, OMS and SCADA. With a single version of truth for the network model, utilities can improve planning and operations and field productivity and safety.
“Network model management is a major topic for electric utilities,” said Dean Galvez, chief information officer for Snohomish County Public Utility District (SnoPUD), which provides power to more than 330,000 customers north of Seattle. “Our partnership with Hexagon has helped us meet this challenge. Hexagon’s network model management solutions provide the definitive source of valid network data to feed our GE-Alstom ADMS. The technology has been in production for more than three years and is a mission-critical component of our operational enterprise systems.”
The Electric Power Research Institute (EPRI) is currently undertaking collaborative research in distribution-side network model management with its Distribution GIS and Grid Model Data Management project. Hexagon is assisting EPRI in the definition of standards that will allow for better integration. Hexagon will demonstrate its software at booth 3019 from January 23-25 at DistribuTECH in San Antonio, Texas.
Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.
Hexagon Safety & Infrastructure will feature its network model management solutions at the DistribuTECH Conference and Exhibition, the largest annual event for the electric transmission and distribution sector. Hexagon’s software helps electric utilities improve the quality and availability of data for planning and operations.
The solutions include Intergraph G/Technology, which enables operators to maintain a definitive source of reliable, location-based information describing the network and its connectivity, and Intergraph NetWorks, which provides secure, real-time access to the network model across different business functions. Hexagon’s software takes in data from disparate sources, including GIS, databases, spreadsheets, catalogs and more; imports, validates and synthesizes the data for modelling; and then transforms and exports it with CIM capabilities for use in operational systems.
Clean network data is critical for grid planning and customer-friendly operations. However, utilities struggle with inaccurate, incomplete or duplicate data and siloed data analysis. Hexagon’s network model management solutions provide a consistent way to maintain an accurate record of asset location and information, which can be more easily consumed by multiple applications, including ADMS, OMS and SCADA. With a single version of truth for the network model, utilities can improve planning and operations and field productivity and safety.
“Network model management is a major topic for electric utilities,” said Dean Galvez, chief information officer for Snohomish County Public Utility District (SnoPUD), which provides power to more than 330,000 customers north of Seattle. “Our partnership with Hexagon has helped us meet this challenge. Hexagon’s network model management solutions provide the definitive source of valid network data to feed our GE-Alstom ADMS. The technology has been in production for more than three years and is a mission-critical component of our operational enterprise systems.”
The Electric Power Research Institute (EPRI) is currently undertaking collaborative research in distribution-side network model management with its Distribution GIS and Grid Model Data Management project. Hexagon is assisting EPRI in the definition of standards that will allow for better integration. Hexagon will demonstrate its software at booth 3019 from January 23-25 at DistribuTECH in San Antonio, Texas.
Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.
Hexagon Safety & Infrastructure will feature its network model management solutions at the DistribuTECH Conference and Exhibition, the largest annual event for the electric transmission and distribution sector. Hexagon’s software helps electric utilities improve the quality and availability of data for planning and operations.
The solutions include Intergraph G/Technology, which enables operators to maintain a definitive source of reliable, location-based information describing the network and its connectivity, and Intergraph NetWorks, which provides secure, real-time access to the network model across different business functions. Hexagon’s software takes in data from disparate sources, including GIS, databases, spreadsheets, catalogs and more; imports, validates and synthesizes the data for modelling; and then transforms and exports it with CIM capabilities for use in operational systems.
Clean network data is critical for grid planning and customer-friendly operations. However, utilities struggle with inaccurate, incomplete or duplicate data and siloed data analysis. Hexagon’s network model management solutions provide a consistent way to maintain an accurate record of asset location and information, which can be more easily consumed by multiple applications, including ADMS, OMS and SCADA. With a single version of truth for the network model, utilities can improve planning and operations and field productivity and safety.
“Network model management is a major topic for electric utilities,” said Dean Galvez, chief information officer for Snohomish County Public Utility District (SnoPUD), which provides power to more than 330,000 customers north of Seattle. “Our partnership with Hexagon has helped us meet this challenge. Hexagon’s network model management solutions provide the definitive source of valid network data to feed our GE-Alstom ADMS. The technology has been in production for more than three years and is a mission-critical component of our operational enterprise systems.”
The Electric Power Research Institute (EPRI) is currently undertaking collaborative research in distribution-side network model management with its Distribution GIS and Grid Model Data Management project. Hexagon is assisting EPRI in the definition of standards that will allow for better integration. Hexagon will demonstrate its software at booth 3019 from January 23-25 at DistribuTECH in San Antonio, Texas.
Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.
Hexagon Safety & Infrastructure will feature its network model management solutions at the DistribuTECH Conference and Exhibition, the largest annual event for the electric transmission and distribution sector. Hexagon’s software helps electric utilities improve the quality and availability of data for planning and operations.
The solutions include Intergraph G/Technology, which enables operators to maintain a definitive source of reliable, location-based information describing the network and its connectivity, and Intergraph NetWorks, which provides secure, real-time access to the network model across different business functions. Hexagon’s software takes in data from disparate sources, including GIS, databases, spreadsheets, catalogs and more; imports, validates and synthesizes the data for modelling; and then transforms and exports it with CIM capabilities for use in operational systems.
Clean network data is critical for grid planning and customer-friendly operations. However, utilities struggle with inaccurate, incomplete or duplicate data and siloed data analysis. Hexagon’s network model management solutions provide a consistent way to maintain an accurate record of asset location and information, which can be more easily consumed by multiple applications, including ADMS, OMS and SCADA. With a single version of truth for the network model, utilities can improve planning and operations and field productivity and safety.
“Network model management is a major topic for electric utilities,” said Dean Galvez, chief information officer for Snohomish County Public Utility District (SnoPUD), which provides power to more than 330,000 customers north of Seattle. “Our partnership with Hexagon has helped us meet this challenge. Hexagon’s network model management solutions provide the definitive source of valid network data to feed our GE-Alstom ADMS. The technology has been in production for more than three years and is a mission-critical component of our operational enterprise systems.”
The Electric Power Research Institute (EPRI) is currently undertaking collaborative research in distribution-side network model management with its Distribution GIS and Grid Model Data Management project. Hexagon is assisting EPRI in the definition of standards that will allow for better integration. Hexagon will demonstrate its software at booth 3019 from January 23-25 at DistribuTECH in San Antonio, Texas.
Hexagon Safety & Infrastructure helps utilities and communications companies achieve greater reliability, increase efficiency and fulfill the expectations of customers, shareholders and regulators. A pioneer in the development and application of location-based technology, Hexagon Safety & Infrastructure has provided solutions to hundreds of utilities and communications customers around the globe for 40 years, supporting network engineering, network operations, customer services, sales and marketing and physical security.